If there is an immediate threat to life and/or property that requires immediate response from fire, police or ambulance, call 911 first, then call Security Services at 780-497-5555 to advise them of the situation. For non-urgent assistance, call Security Services at 780-497-5554.

Remember to do the following:

  • Stay on the line with the dispatcher and remain calm.
  • Provide the address and location of the emergency.
  • Provide a thorough description of the incident to ensure appropriate resources are dispatched.
  • Provide the dispatcher with your phone number in case you are disconnected.

The SAFE@MacEwan app enables you to place a direct call to emergency services and Security Services by tapping on the Emergency Contacts tile.


From the Office of Emergency Management

Stay safe! Download the SAFE@MacEwan mobile app.