Q: My students told me they have a lot of technical issues, for example, some of them can hear me but the others can’t during online lessons, so how can I help them?

A: Here is a short video that the eLearning Office put together to assist you in helping students with some of their most frequently asked questions. For general technical questions, students can also contact Tech Support for further assistance. For questions related to MacEwan’s learning management system (Blackboard, Collaborate, Kaltura), students can receive assistance from the eLearning Office by completing this request form.

Please visit eLearning Office  website.

From the eLearning Office