Online Exam Troubleshooting

Here are some common issues that you may encounter during an online exam. Keep this document handy for troubleshooting online exams.

Viewing Test Results

This video will show you the different ways you can find and view students’ test results after they have taken a test.

Sorting Grade Roster in PeopleSoft and Blackboard

There are issues with alphabetical sorting in PeopleSoft that may not translate exactly with student lists sorted alphabetically on Blackboard. To solve this issue and ensure both the grade roster in PeopleSoft and the roster in Blackboard are in the same order, be sure to sort the lists by the Student ID number, as outlined in this video.

Download Grades into Excel

This short video will show you how to download your Grade Center data into a file that can be opened by Excel.

From the eLearning Office