The faculty of Health and Community Studies EDI committee, is excited to host a presentation and Q & A on Thursday, October 9, 2025, titled “Navigating Difficult Conversations – Conflict Resolution Strategies.”
Donna Cross, a Chartered Mediator and Manager of the Alterative Dispute Resolution program at the Edmonton Police Service’s Professional Standards Branch, will discuss conflict resolution and how to have those difficult conversations that are characterized by conflict, sensitivity, or heightened emotion. Donna will examine factors that contribute to conversational difficulty and introduce strategies that foster clarity, empathy, and respect.
Date: Thursday, October 9
Location: Roundhouse (11-163), 1-2:30 p.m.
From Public Safety and Justice Studies
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