Due to the service disruption at Canada Post, here is what we are doing to help keep services available for you.

Supplier Payments

Staff or faculty who work with suppliers should ensure that all invoices are emailed to acctpay@macewan.ca rather than sent by mail during the disruption.

Suppliers who receive payment from the university via cheque are encouraged to consider transitioning to electronic payments to avoid delays. Electronic payments are cost-effective, easy to set up and eliminate the delays and risks associated with mailing cheques. They are processed as follows:

  • Payments to Canadian suppliers are processed via Direct Deposit/EFT payment.
  • Payments to U.S. suppliers are processed via wire transfer. To request a change to electronic payments, suppliers should contact suppliers@macewan.ca.

Billing invoices and payments

Invoices issued by MacEwan are emailed and will not be impacted. Electronic payment instructions are provided. If payment is not able to be made electronically, customers should make alternative arrangements for on-time payments during the disruption.

Procurement

Procurement and Contract Services will monitor and communicate any anticipated impacts on deliveries as they are notified by suppliers. Contact PACS@macewan.ca if you are experiencing any delivery delays.

Mail Service

Our internal mail and courier packages will be picked up and delivered as usual. Contact our mail services at mailservices@macewan.ca with any further questions.

From Finance and Administration