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Articles in Tech News

Webex: MacEwan’s easy video conferencing tool

2019/09/18 – 8:30 am

Skype, Facetime, Zoom,, GoToMeeting — there are many video conferencing tools available and each of them bring technical challenges (e.g. need to create accounts/download …

Shared with Me in Google Drive: Organizing your files

2019/09/18 – 8:30 am

Google Drive and G Suite are great tools for collaboration. As people share files with you, you can find them in the Shared with Me …

Office 365: What is it and why should I use it?

2019/09/11 – 8:30 am

For years we’ve worked with desktop applications where files have been stored on our computers. With phones and tablets now part of our everyday work …

Maps and floor plans at MacEwan University

2019/09/04 – 8:30 am

Trying to find your way to a meeting room or helping a student find a classroom? Knowing where a specific room on campus is located …

Questions about Blackboard?

2019/08/28 – 8:30 am

Do you have questions about Blackboard, Kaltura, Collaborate, or Respondus? The eLearning Office has several different ways for you to learn what you need to …

Turn a picture into an Excel document (with no typing)

2019/08/21 – 8:30 am

For years we’ve been able to scan documents and use Optical Character Recognition (OCR) to create electronic word processing documents. Microsoft recently added this feature …

Getting started with Microsoft Teams

2019/08/21 – 8:30 am

Microsoft Teams is more than a chat program. It’s a communication hub to all things Microsoft that brings together real-time messaging, file sharing, video conferencing/screen …

Network outages: August 16

2019/08/14 – 8:30 am

Intermittent Network Outages: August 16
There will be intermittent network outages:

5:30 to 10:30 p.m., August 16.

During this time, connections to applications, including Blackboard and PeopleSoft/myStudentSystem, could …

Password policy and process change

2019/08/07 – 8:31 am

Starting August 19, standards and processes for passwords at MacEwan will be changed. Next time you are prompted to change your password, the following will …

Sharing your calendar/availability outside of MacEwan

2019/08/07 – 8:30 am

It’s hard to coordinate meetings with others when you don’t have access to their calendar. Discover how you can reduce the back-and-forth emails by publishing …

Network outage: August 9

2019/08/07 – 8:30 am

Between 5:30 and 10:30 p.m., Friday, August 9, there will be a network outage.
During the five-hour outage, the following will unavailable:
Blackboard Learn
library website
student and staff …

Create a meeting from an email in Outlook

2019/07/31 – 8:30 am

Need to schedule a meeting with all the participants of an email? You can quickly do it with just one button using the email’s subject …

Webex – MacEwan’s new virtual meeting solution

2019/07/24 – 8:30 am

MacEwan University is excited to be bringing Webex meeting solutions to faculty and staff. Starting this Fall, you’ll be able to host and join online …

Updated web segment: contact information

2019/07/24 – 8:30 am

The main contact information on the website, accessible at, has recently been refreshed.

More complete and consolidated “one stop” area for all department and primary …

myPortal Search now available

2019/07/24 – 8:30 am

After popular demand and thanks to the team in Web Architecture and Development, there is now a search feature available in
The first view, accessed …

Adding urgency to Microsoft Teams

2019/07/10 – 8:30 am

The chat function in Microsoft Teams is ideal for quick, real-time comments and conversations. However, many people overlook the formatting functions available:

In addition to basic …

Campus network outage on July 1

2019/06/26 – 8:30 am

There will be a campus network outage between 9 a.m. and 4 p.m. on Monday, July 1.
During the outage, the following will be inaccessible:

Office phones
Wireless …

Network outage on May 20

2019/05/15 – 8:30 am

There will be a network outage between 8 a.m. and 5 p.m., Monday, May 20.
During the outage, the following will be inaccessible:

Blackboard Learn website
MacEwan library …

ITS important information: Lenovo update service

2019/05/15 – 8:30 am

The Lenovo System Update utility runs periodically to update device drivers and firmware on MacEwan university Lenovo systems. To complete some updates, the utility may …

Moving files from personal network folders to OneDrive

2019/04/10 – 8:30 am

The next phase of the Microsoft Office 365 migration project will be to move all files in the MacEwan personal network folders, otherwise known as …

Netstorage unavailable effective Apr. 1

2019/03/27 – 8:30 am

If you use Netstorage to access your personal or departmental common network folders remotely, please be advised that Netstorage will no longer be available effective …

Microsoft Teams available

2019/03/20 – 8:30 am

The migration of myShare workspaces to the new Microsoft Teams is complete. Microsoft Teams is now available and supported by ITS.
Support material and information on …

myShare migration and MS Teams

2019/03/06 – 8:30 am

Effective March 4, 2019, access to myShare will be read-only. ITS will be migrating myShare workspaces to the new Microsoft Teams. Owners of the Teams …

Windows users: Microsoft update to install

2019/02/27 – 8:30 am

The latest Microsoft update is now available to MacEwan staff and faculty to download and install on personal computers running Windows. The installation of the …

Room booking system outage – Feb. 21

2019/02/20 – 8:30 am

The university’s room booking system will undergo a scheduled outage on Thursday, February 21 from 9 a.m. to 12 p.m.
The outage is to accommodate an …

Notice: Room Booking System (RBS) outage – Feb. 21

2019/02/13 – 8:30 am

The Room Booking System (RBS) will undergo a scheduled outage on Thursday, February 21 from 9 a.m to 12 p.m. to accommodate an upgrade to …