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Articles in Tech News

Network outage on May 20

2019/05/15 – 8:30 am

There will be a network outage between 8 a.m. and 5 p.m., Monday, May 20.
During the outage, the following will be inaccessible:

Blackboard Learn
MacEwan.ca website
myPortal.MacEwan.ca
MacEwan library …

ITS important information: Lenovo update service

2019/05/15 – 8:30 am

The Lenovo System Update utility runs periodically to update device drivers and firmware on MacEwan university Lenovo systems. To complete some updates, the utility may …

Moving files from personal network folders to OneDrive

2019/04/10 – 8:30 am

The next phase of the Microsoft Office 365 migration project will be to move all files in the MacEwan personal network folders, otherwise known as …

Netstorage unavailable effective Apr. 1

2019/03/27 – 8:30 am

If you use Netstorage to access your personal or departmental common network folders remotely, please be advised that Netstorage will no longer be available effective …

Microsoft Teams available

2019/03/20 – 8:30 am

The migration of myShare workspaces to the new Microsoft Teams is complete. Microsoft Teams is now available and supported by ITS.
Support material and information on …

myShare migration and MS Teams

2019/03/06 – 8:30 am

Effective March 4, 2019, access to myShare will be read-only. ITS will be migrating myShare workspaces to the new Microsoft Teams. Owners of the Teams …

Windows users: Microsoft update to install

2019/02/27 – 8:30 am

The latest Microsoft update is now available to MacEwan staff and faculty to download and install on personal computers running Windows. The installation of the …

Room booking system outage – Feb. 21

2019/02/20 – 8:30 am

The university’s room booking system will undergo a scheduled outage on Thursday, February 21 from 9 a.m. to 12 p.m.
The outage is to accommodate an …

Notice: Room Booking System (RBS) outage – Feb. 21

2019/02/13 – 8:30 am

The Room Booking System (RBS) will undergo a scheduled outage on Thursday, February 21 from 9 a.m to 12 p.m. to accommodate an upgrade to …

Requirement to move myShare personal files

2019/01/30 – 8:30 am

As part of the Office 365 Project, Phase II, myShare will be migrated to Microsoft Teams, and myShare will be decommissioned in March.
ITS will migrate …

MacEwan Student Personal Network folders

2019/01/23 – 8:30 am

Effective January 2019, access to MacEwan Student Personal Network folders (commonly known as the “M” Drive) on all lab and library computers was removed. ITS …

Online Blackboard training available

2019/01/23 – 8:30 am

Each week from January to April, Educational Technology Facilitator Mavis Leung will host an Online Blackboard Blitz to look at how a Blackboard tool or …

Reminder: GroupWise Messenger being turned off

2018/11/07 – 8:30 am

GroupWise Messenger chat utility will be turned off effective Nov. 15. If you need assistance migrating your chat contact list to Microsoft Teams, please contact …

Lenovo Black Friday deals

2018/10/31 – 8:30 am

See this flyer for Lenovo’s Black Friday deals happening throughout November. Deals are available to all MacEwan employees as part of our preferred vendor agreement. …

Retain email archives being turned off October 15th

2018/10/03 – 8:30 am

As a final step in the first phase of our Microsoft Office 365 implementation and migration, the Retain archive server will be turned off at …

Personal computer purchase discounts

2018/10/03 – 8:30 am

As part of our contract with Lenovo, they offer discounts to MacEwan staff and faculty on personal purchases. The deals offered change weekly. Check out …

Microsoft Teams for instant messaging (chat)

2018/10/03 – 8:30 am

As part of the Microsoft Office 365 Migration project, ITS will be retiring the GroupWise Messenger platform, and have pushed the Microsoft Teams PC client …

Office 365 Roll-out Part 2

2018/09/19 – 8:30 am

ITS has started a project to continue the roll out of Microsoft Office 365. The initial phase of the project will replace Novell Messenger and …

Clarification: ITS – Telecom work on wall outlets

2018/09/19 – 8:30 am

We are currently working on a telecom upgrade project to update wall outlets that power your phone and internet. We will:

Replace old and out of …

Email from MacEwan Sport and Wellness dated September 13 or 14

2018/09/19 – 8:30 am

If you currently use or have ever used the MacEwan University Sport and Wellness centre, or if you are a brand new student to MacEwan, …

Issues with wireless connections on campus

2018/09/19 – 8:30 am

There continue to be technical problems, primarily with wireless connections and slow performance, in buildings 5 to 8. The issue is under investigation and has …

Current Adobe installations: change required

2018/09/12 – 8:30 am

ITS has completed testing and configuration of the Adobe software to work with the user login licensing. If you currently have Adobe Acrobat or Creative …

Changes to MacEwan network account recovery

2018/08/15 – 8:30 am

ITS has been making changes to MacEwan network account recovery to make it easier to recover your account. Starting this week, if your password is …

Windows 10 migration project update

2018/07/11 – 8:30 am

The Windows 10 migration project has come to a close.
This summer, ITS will migrate any systems that were missed during the project.
If your computer is …

Email archive migration is complete

2018/07/04 – 8:30 am

The migration of email archives currently in the legacy retain system to Outlook’s In-Place Archive (or the Online Archive on the web client) is now …

Network outage June 27 (night)

2018/06/27 – 8:30 am

A planned network outage will occur between 10:30 p.m. on Wednesday, June 27 and 2:30 a.m. on Thursday, June 28.
During the outage, the following will …