Employee Communications During Times of Change

Mergers and acquisitions offer a unique challenge for communicators, requiring clear thinking and clear communications. Dave Flaherty ought to know. He is the director of internal communications at Molina Healthcare. www.molinahealthcare.com He won a 2011 IABC Gold Quill Award for excellence in issues management and crisis communication.

Dave emphasizes the value of successful employee communications in times of transition. During an acquisition and the time period immediately following the announcement of an acquisition, it’s important to establish a communication protocol with the acquired organization and/or its parent company. It’s also important to gather useful information about the acquired organization’s business and its employee audience and coordinate all internal and external company communications

David earned a bachelor’s degree in English literature at UCLA and a master’s degree in communication management from the Annenberg School for Communication at USC. You can reach him on LinkedIn.

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